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Pricing

Transparent.
No surprises.

Free plan forever. No credit card required.

Marai offers four plans tailored to your business size:

Free (€0, 1 professional) Starter (€29/month, 2 professionals)
Pro (€59/month, 5 professionals) Business (€99/month, up to 15 professionals and 5 locations)

No booking commissions on any plan.

Starter
The essentials to digitize your schedule.
29€
/mo
Everything included:
  • Up to 2 active professionals on the schedule
  • Unlimited clients and appointments per month
  • Visual calendar by day, week and month
  • Automatic waitlist to fill cancelled slots
  • Public 24/7 booking portal on your own website
  • WhatsApp AI receptionist bot: 75 messages per month per professional
  • Appointment reminders via WhatsApp and email
  • Card payments at booking through Stripe
  • Conflict-free two-way Google Calendar sync
  • Intake forms to collect client info before each visit
Business
For multi-location and large teams.
99€
/mo
Includes everything in Pro
Plus:
  • Up to 15 active professionals on the schedule
  • Up to 5 locations or branches in a single account
  • Maximum WhatsApp quota: 800 messages per month per professional
  • Custom fields on clients, appointments and services
  • Single Sign-On (SSO) — one login for your entire team
  • Open API and webhooks to connect with other apps
  • Automate up to 50 custom workflows for your processes
  • Electronic invoicing compliant with local regulations
  • Full activity log for GDPR audit and compliance
  • Priority support with reply in under 4 hours
Detailed comparison

Find your ideal plan in under 30 seconds

Compare every feature, choose with confidence, and start today. No fine print, no hidden fees, no long-term commitments.

Feature
Free
€0 /mo
Try Marai without a card.
Starter
€29 /mo
For small businesses getting started.
Business
€99 /mo
For large teams and chains.
Your business capacity
What your account supports from day one.
Active professionals
1
2
15
Locations
1
1
5
Client records
50
Unlimited
Unlimited
Appointments per month
50
Unlimited
Unlimited
Services in your catalog
5
10
Unlimited
Calendar & online bookings
Everything that keeps your schedule current, effortlessly.
Visual day, week and month view
Automatic waitlist to fill open slots
Recurring appointments with scheduled billing
24/7 booking portal on your own website
Two-way Google Calendar sync
Customer communication
Fewer calls, fewer no-shows, more bookings.
Email appointment reminders
WhatsApp reminders and confirmations
WhatsApp AI receptionist bot
WhatsApp messages per professional per month
75
800
Intake forms before the appointment
3 templates
Unlimited
Payments, checkout & sales
Get paid how you want: online, at the counter, upfront.
Online card payments (Stripe)
In-store checkout register
Inventory and stock control
Packages and recurring memberships
Compliant electronic invoicing
Growth & loyalty
Turn first-time visits into repeat clients.
Points and rewards program
Verified public client reviews
Discount campaigns and promotions
Advanced business analytics
Exportable revenue and occupancy reports
Team & daily operations
Tools so your team works faster.
Automated team payroll and commissions
Unified inbox with every channel
Client arrival with QR check-in
Bulk client import from a file
500 rows
5,000 rows
Custom branding on portal and emails
Advanced & enterprise
For chains, franchises and teams with custom needs.
Custom fields on clients, appointments and services
Up to 50 per entity
Automated custom workflows
Up to 50 flows
Open API and webhooks to connect other apps
Single sign-on for the entire team (enterprise SSO)
Full activity log for GDPR auditing
Priority support with reply under 4 h
Included Not included
WhatsApp packs

Additional message packs

If you exceed your plan’s monthly quota, top up with a pack. Monthly packs renew with your subscription; annual packs are valid for 365 days from purchase.

Monthly packs

Renew automatically with your subscription every month.

  • 100 messages
    5.90 € 0.059 € · per message
  • 700 messages
    29.90 € 0.043 € · per message
  • Best per-message price
    2,000 messages
    74.90 € 0.037 € · per message

Annual packs

One-off purchase — credits valid for 365 days.

  • 500 messages
    19 € 0.038 € · per message
    Valid 365 days
  • 2,000 messages
    59 € 0.030 € · per message
    Valid 365 days
  • Best per-message price
    15,000 messages
    299 € 0.020 € · per message
    Valid 365 days
Per-professional WhatsApp bots

Individual bots (per-professional add-on)

The plan’s receptionist bot already covers the first professional. Activate additional bots with dedicated number, calendar and monthly quota for every team member.

Starter

9.99 €
/mo per bot
89 €/yr Save 26%
  • Up to 1 additional bots
  • 75 messages/mo per bot
  • Dedicated WhatsApp Business number
  • Independent calendar per professional
  • Cancel any time from the dashboard
Get started on Starter

Business

5.99 €
/mo per bot
49 €/yr Save 32%
  • Up to 14 additional bots
  • 800 messages/mo per bot
  • Dedicated WhatsApp Business number
  • Independent calendar per professional
  • Cancel any time from the dashboard
Get started on Business

Yearly prices prorate by the day. No lock-in, no penalty. Change or cancel from the dashboard.

What is Marai?

Marai is appointment-management software with an AI WhatsApp bot, automated reminders and Stripe payments. Built for Spain and the EU, with native GDPR compliance and 0 % booking commissions.

FAQ

Everything you need to know

Can’t find what you’re looking for? Contact us and we’ll reply the same day.

Are there hidden fees or commissions on each booking?

Zero commissions, on any plan. Unlike platforms like Fresha or Treatwell that take a cut of every appointment, Marai charges a flat monthly fee and 100% of your revenue is yours. No setup fees, no configuration costs, no transaction surcharges. Every euro your client pays goes straight to your account. See the details on our pricing page.

Is there a minimum commitment, contract, or cancellation penalty?

No. No commitment, no contracts, no fine print. You can cancel at any time from the admin dashboard with a single click. Your account automatically switches to the free plan, and you keep access to all your data for 30 days so you can export it. No penalties and no questions asked.

Can I try Marai without entering my credit card?

Yes, in two ways: the Free plan is forever with no credit card — 1 professional, up to 50 appointments per month, and all core features. Plus, when you sign up you automatically get 7 days of full PRO access to try every feature without limits. No credit card required in either case.

Are my data and my clients’ data truly secure?

Your data is stored on European servers with AES-256 encryption — the same standard used by banks. We are 100% GDPR and Spanish LOPDGDD compliant. Payments are processed through Stripe with PCI-DSS Level 1 certification — Marai never stores or accesses your clients’ card data. You can export or delete any client’s data at any time. More details on our security and compliance page.

How does Marai help me reduce no-shows and cancellations?

Marai tackles no-shows on three fronts: automatic reminders via WhatsApp and email before every appointment, upfront deposits via Stripe so clients have a financial commitment, and easy self-service rescheduling from the client’s phone — freeing the slot for someone else. The result: fewer empty chairs, more revenue.

Can I migrate data from my current system to Marai?

Yes. Marai lets you import your client database, appointment history, and services via CSV file from the admin dashboard. If you’re coming from another platform and need help with the migration, our support team will walk you through the entire process at no extra cost. Your client history and contact details are preserved so you don’t lose a single relationship.

What kind of support do you offer if I have a problem?

Real human support, with same-business-day response via chat and email. We don’t use bots or send you to a forum. Pro and Business plans include priority support with faster response times. We also have step-by-step guides and videos in the help center so you can solve the most common questions on your own.

Does Marai work for a solo professional or only for large teams?

Both. The free plan is designed for solo professionals who need a calendar with online bookings. The Starter plan scales to 2 professionals, Pro to 5, and Business up to 15 professionals and 5 locations. Each professional gets their own calendar, services, schedules, and commission settings. Marai grows with you — start free and upgrade when you need to.

How does the AI-powered WhatsApp assistant work?

You use your own WhatsApp Business number. The AI assistant understands natural-language messages — no button menus. Your client writes "Do you have availability on Friday?" and the bot checks your calendar in real time, offers available slots, and confirms the appointment in seconds. It handles cancellations, reschedules, and automatic reminders. If it receives something it can’t resolve, it instantly notifies you.

Does it integrate with the tools I already use?

Yes. Marai syncs bidirectionally with Google Calendar, processes payments with Stripe, connects with 5,000+ apps through Zapier, and sends notifications via WhatsApp and email. Setup takes less than a minute from the dashboard — no technical skills required.

What types of businesses can use Marai?

Any appointment-based business: hair salons, barbershops, beauty clinics, spas, medical clinics, physiotherapy, psychology, yoga, pilates, consulting, coaching, tattoo studios, veterinary clinics, and more. Each industry has its own needs and Marai adapts to them. Check our industry pages to see how it works in your field.

How much does Marai cost exactly?

Free-forever plan with 1 professional and 50 appointments/month. Starter: €29/month (2 professionals, unlimited appointments). Pro: €59/month (5 professionals, WhatsApp AI bot). Business: €99/month (15 professionals, 5 locations, API). All plans with zero booking commissions, no setup fees, and free cancellation. Compare plans in detail on our pricing page.

Before you start

The most common questions

The questions we get every week — answered straight, no fluff.

Do I need a credit card to start?

No. The free plan is permanent and never asks for a card. You can be live in under 5 minutes with just your email and a mobile number.

How long does setup take?

Around 5 minutes. Import your services, connect your WhatsApp Business number and publish your booking portal. No installs, no training required.

Will I lose my data when migrating?

No. We offer a guided migration from Fresha, Booksy, Calendly and spreadsheets. Clients, services and appointment history all carry over.

Is it hard for my team to use?

No. Marai is designed for non-technical staff: a clear interface, human support and onboarding included. Your team gets it on day one.

Is it GDPR compliant?

Yes. EU-hosted servers, AES-256 encryption at rest, processing records ready for the data protection authority, and digital consent for your clients.

Can I cancel anytime?

Yes. No lock-in, no penalty. One click to cancel and you can export all your data as CSV at any time.

Your business on autopilot.

Get started for free today. The AI that books, charges, and retains for you in under 10 minutes.

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