Transparent.
No surprises.
Free plan forever. No credit card required.
Marai offers four plans tailored to your business size:
No booking commissions on any plan.
- Up to 2 active professionals on the schedule
- Unlimited clients and appointments per month
- Visual calendar by day, week and month
- Automatic waitlist to fill cancelled slots
- Public 24/7 booking portal on your own website
- WhatsApp AI receptionist bot: 75 messages per month per professional
- Appointment reminders via WhatsApp and email
- Card payments at booking through Stripe
- Conflict-free two-way Google Calendar sync
- Intake forms to collect client info before each visit
- Up to 5 active professionals on the schedule
- Expanded WhatsApp quota: 350 messages per month per professional
- Recurring appointments with scheduled billing
- Built-in POS to take payments and sell products at checkout
- Inventory control with automatic stock deduction
- Loyalty program with redeemable points
- Packs and memberships with recurring monthly billing
- Payroll and team commissions calculated automatically
- Unified inbox with every channel in one place
- Advanced reports with real performance metrics
- Up to 15 active professionals on the schedule
- Up to 5 locations or branches in a single account
- Maximum WhatsApp quota: 800 messages per month per professional
- Custom fields on clients, appointments and services
- Single Sign-On (SSO) — one login for your entire team
- Open API and webhooks to connect with other apps
- Automate up to 50 custom workflows for your processes
- Electronic invoicing compliant with local regulations
- Full activity log for GDPR audit and compliance
- Priority support with reply in under 4 hours
Find your ideal plan in under 30 seconds
Compare every feature, choose with confidence, and start today. No fine print, no hidden fees, no long-term commitments.
Additional message packs
If you exceed your plan’s monthly quota, top up with a pack. Monthly packs renew with your subscription; annual packs are valid for 365 days from purchase.
Monthly packs
Renew automatically with your subscription every month.
- 100 messages5.90 € 0.059 € · per message
- Most purchased 300 messages14.90 € 0.050 € · per message
- 700 messages29.90 € 0.043 € · per message
- Best per-message price 2,000 messages74.90 € 0.037 € · per message
Annual packs
One-off purchase — credits valid for 365 days.
- 500 messages19 € 0.038 € · per messageValid 365 days
- 2,000 messages59 € 0.030 € · per messageValid 365 days
- Most purchased 5,000 messages129 € 0.026 € · per messageValid 365 days
- Best per-message price 15,000 messages299 € 0.020 € · per messageValid 365 days
Individual bots (per-professional add-on)
The plan’s receptionist bot already covers the first professional. Activate additional bots with dedicated number, calendar and monthly quota for every team member.
Starter
- Up to 1 additional bots
- 75 messages/mo per bot
- Dedicated WhatsApp Business number
- Independent calendar per professional
- Cancel any time from the dashboard
Pro
Most chosen- Up to 4 additional bots
- 350 messages/mo per bot
- Dedicated WhatsApp Business number
- Independent calendar per professional
- Cancel any time from the dashboard
Business
- Up to 14 additional bots
- 800 messages/mo per bot
- Dedicated WhatsApp Business number
- Independent calendar per professional
- Cancel any time from the dashboard
Yearly prices prorate by the day. No lock-in, no penalty. Change or cancel from the dashboard.
Marai is appointment-management software with an AI WhatsApp bot, automated reminders and Stripe payments. Built for Spain and the EU, with native GDPR compliance and 0 % booking commissions.
Everything you need to know
Can’t find what you’re looking for? Contact us and we’ll reply the same day.
Are there hidden fees or commissions on each booking?
Zero commissions, on any plan. Unlike platforms like Fresha or Treatwell that take a cut of every appointment, Marai charges a flat monthly fee and 100% of your revenue is yours. No setup fees, no configuration costs, no transaction surcharges. Every euro your client pays goes straight to your account. See the details on our pricing page.
Is there a minimum commitment, contract, or cancellation penalty?
No. No commitment, no contracts, no fine print. You can cancel at any time from the admin dashboard with a single click. Your account automatically switches to the free plan, and you keep access to all your data for 30 days so you can export it. No penalties and no questions asked.
Can I try Marai without entering my credit card?
Yes, in two ways: the Free plan is forever with no credit card — 1 professional, up to 50 appointments per month, and all core features. Plus, when you sign up you automatically get 7 days of full PRO access to try every feature without limits. No credit card required in either case.
Are my data and my clients’ data truly secure?
Your data is stored on European servers with AES-256 encryption — the same standard used by banks. We are 100% GDPR and Spanish LOPDGDD compliant. Payments are processed through Stripe with PCI-DSS Level 1 certification — Marai never stores or accesses your clients’ card data. You can export or delete any client’s data at any time. More details on our security and compliance page.
How does Marai help me reduce no-shows and cancellations?
Marai tackles no-shows on three fronts: automatic reminders via WhatsApp and email before every appointment, upfront deposits via Stripe so clients have a financial commitment, and easy self-service rescheduling from the client’s phone — freeing the slot for someone else. The result: fewer empty chairs, more revenue.
Can I migrate data from my current system to Marai?
Yes. Marai lets you import your client database, appointment history, and services via CSV file from the admin dashboard. If you’re coming from another platform and need help with the migration, our support team will walk you through the entire process at no extra cost. Your client history and contact details are preserved so you don’t lose a single relationship.
What kind of support do you offer if I have a problem?
Real human support, with same-business-day response via chat and email. We don’t use bots or send you to a forum. Pro and Business plans include priority support with faster response times. We also have step-by-step guides and videos in the help center so you can solve the most common questions on your own.
Does Marai work for a solo professional or only for large teams?
Both. The free plan is designed for solo professionals who need a calendar with online bookings. The Starter plan scales to 2 professionals, Pro to 5, and Business up to 15 professionals and 5 locations. Each professional gets their own calendar, services, schedules, and commission settings. Marai grows with you — start free and upgrade when you need to.
How does the AI-powered WhatsApp assistant work?
You use your own WhatsApp Business number. The AI assistant understands natural-language messages — no button menus. Your client writes "Do you have availability on Friday?" and the bot checks your calendar in real time, offers available slots, and confirms the appointment in seconds. It handles cancellations, reschedules, and automatic reminders. If it receives something it can’t resolve, it instantly notifies you.
Does it integrate with the tools I already use?
Yes. Marai syncs bidirectionally with Google Calendar, processes payments with Stripe, connects with 5,000+ apps through Zapier, and sends notifications via WhatsApp and email. Setup takes less than a minute from the dashboard — no technical skills required.
What types of businesses can use Marai?
Any appointment-based business: hair salons, barbershops, beauty clinics, spas, medical clinics, physiotherapy, psychology, yoga, pilates, consulting, coaching, tattoo studios, veterinary clinics, and more. Each industry has its own needs and Marai adapts to them. Check our industry pages to see how it works in your field.
How much does Marai cost exactly?
Free-forever plan with 1 professional and 50 appointments/month. Starter: €29/month (2 professionals, unlimited appointments). Pro: €59/month (5 professionals, WhatsApp AI bot). Business: €99/month (15 professionals, 5 locations, API). All plans with zero booking commissions, no setup fees, and free cancellation. Compare plans in detail on our pricing page.
The most common questions
The questions we get every week — answered straight, no fluff.
Do I need a credit card to start?
No. The free plan is permanent and never asks for a card. You can be live in under 5 minutes with just your email and a mobile number.
How long does setup take?
Around 5 minutes. Import your services, connect your WhatsApp Business number and publish your booking portal. No installs, no training required.
Will I lose my data when migrating?
No. We offer a guided migration from Fresha, Booksy, Calendly and spreadsheets. Clients, services and appointment history all carry over.
Is it hard for my team to use?
No. Marai is designed for non-technical staff: a clear interface, human support and onboarding included. Your team gets it on day one.
Is it GDPR compliant?
Yes. EU-hosted servers, AES-256 encryption at rest, processing records ready for the data protection authority, and digital consent for your clients.
Can I cancel anytime?
Yes. No lock-in, no penalty. One click to cancel and you can export all your data as CSV at any time.
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