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WhatsApp bot

Answer WhatsApp at 10 p.m.

Your clients message you after hours. Marai’s bot understands natural language, checks your schedule in real time and confirms the booking without you ever touching your phone.

Free plan forever. No credit card required.

Sound familiar?

If you manage appointments, these problems hit you every single week.

A pile of WhatsApps waiting in the morning

You open up and you have 25 unread messages. Half asking for a slot last night. By the time you reply, they have already booked elsewhere or grabbed a slot that was taken.

Repeating the same reply 100 times a day

"Got a slot tomorrow?", "what time?", "with who?". You spend more time typing WhatsApp than serving clients in person.

You cannot hire someone just for WhatsApp

A receptionist costs €1,500 a month. For replying to messages alone, the maths does not add up. But with nobody, you lose bookings every night and every Sunday.

What is at stake

Put numbers on the pain and see the real gap in your schedule and your cash flow.

  • 24/7
    The bot covers nights and holidays

    Marai replies and books while the business is closed. The 10 p.m. bookings stop slipping away.

  • <30 s
    To complete a booking

    The bot checks your schedule live, proposes a real slot and confirms with the client. No waiting, no downloads.

  • Official API
    WhatsApp Business by Meta

    Official Meta API integration. No client clones or grey automations that can block the number.

What is a WhatsApp bot for booking appointments?

A WhatsApp bot for booking appointments is an automatic assistant connected to your WhatsApp Business number through Meta’s official API: it reads messages in natural language, checks your schedule in real time, proposes available slots, confirms the booking and hands the conversation to a human when needed.

The 5 questions that matter

Definition, workflow, pricing, ideal profile and use cases. Everything on a single page.

01Definition

What is the Marai WhatsApp bot?

The Marai WhatsApp bot is an automatic assistant connected to your WhatsApp Business number through Meta’s official API: it reads messages in natural language, checks your schedule in real time, proposes available slots, confirms the booking and hands the conversation to a person when needed.

02How it works

How does the WhatsApp appointment bot work?

  1. You verify your WhatsApp Business number with Meta and connect the official API to Marai.
  2. You define your services, hours and rules (buffer, max booking horizon, professional).
  3. The bot answers the messages, proposes a real slot and confirms the appointment in under 30 seconds.
  4. If a client asks something unusual, the bot pings you and you reply from the dashboard or your phone.
  5. Every morning you get a summary of the bookings made while the business was closed.
03Pricing

How much does the WhatsApp bot cost in Marai?

The AI conversational bot is included from Pro. Free lets you test the schedule without the bot.

Free
0 /mo

Schedule and portal without the bot — ideal to validate the flow.

Starter
29 /mo

Automatic reminders by WhatsApp and email.

Pro
59 /mo

AI WhatsApp bot with monthly volume included.

Business
99 /mo

AI WhatsApp bot with extended volume for multi-location.

04Ideal profile

Who is the WhatsApp appointment bot for?

  • Businesses receiving more than 30 messages a day who drown answering by hand.
  • Teams losing bookings at night, on Sundays and on bank holidays.
  • Salons, clinics and centres where the person who answers is also cutting or treating.
  • Businesses with a WhatsApp Business number already verified with Meta.
05When to use it

When should you switch on the WhatsApp bot?

  • When you open up and have 25 unread WhatsApps asking for a slot from last night.
  • When hiring someone just for WhatsApp does not add up but you keep losing bookings daily.
  • When you repeat the same line ("Got a slot tomorrow?") a hundred times a day.
Real proof, not marketing

Your business is not on its own

Marai integrates with official platforms and meets European regulation from day one.

  • Stripe Built-in online payments
  • WhatsApp Business Official Meta API
  • Google Calendar OAuth sync
  • Microsoft 365 Calendar OAuth
  • GDPR · AEPD-ready Native compliance
  • AES-256 · EU Encrypted on EU servers
What is Marai?

Marai is appointment-management software with an AI WhatsApp bot, automated reminders and Stripe payments. Built for Spain and the EU, with native GDPR compliance and 0 % booking commissions.

Frequently asked questions

Does the bot use my WhatsApp Business number?

Yes. We connect Marai with your official WhatsApp Business number through Meta’s API. The client keeps writing to the same contact and the bot replies on your behalf.

What happens if the client wants to talk to a person?

The bot detects the intent to talk to a human and hands the conversation over. You get a notification and reply. When you are done, you can switch the bot back on with one click.

Can the bot make a mistake and book a time you do not have free?

No. The bot checks the schedule live every time it offers a slot. It only proposes real times based on the professional, the service and the configured buffer.

How much does the bot cost?

It is included in the Pro plan (€59/month) and Business plan (€99/month), with a monthly message volume. If you go over, add-on packs are available. The Free plan lets you test the schedule without the bot.

Is it legal to automate replies on WhatsApp?

Yes, through Meta’s official WhatsApp Business API. Marai operates within platform policy. We do not use grey automations or cloned WhatsApp clients.

Before you start

The most common questions

The questions we get every week — answered straight, no fluff.

Do I need a credit card to start?

No. The free plan is permanent and never asks for a card. You can be live in under 5 minutes with just your email and a mobile number.

How long does setup take?

Around 5 minutes. Import your services, connect your WhatsApp Business number and publish your booking portal. No installs, no training required.

Will I lose my data when migrating?

No. We offer a guided migration from Fresha, Booksy, Calendly and spreadsheets. Clients, services and appointment history all carry over.

Is it hard for my team to use?

No. Marai is designed for non-technical staff: a clear interface, human support and onboarding included. Your team gets it on day one.

Is it GDPR compliant?

Yes. EU-hosted servers, AES-256 encryption at rest, processing records ready for the data protection authority, and digital consent for your clients.

Can I cancel anytime?

Yes. No lock-in, no penalty. One click to cancel and you can export all your data as CSV at any time.

Next step

No credit card. Guided setup in under 5 minutes.

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Your business on autopilot.

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