Automatic reminder chain before every appointment. WhatsApp and email at 48 h, 24 h and 2 h. The client confirms with one tap and, if they cancel, the slot opens up immediately.
Free plan forever. No credit card required.
If you manage appointments, these problems hit you every single week.
They booked three weeks ago and forgot. It is not bad will, it is that they have a life. You find out when you see the empty slot — and by then there is no time to fill it.
Reception calls 30 clients one by one. Half do not pick up. You lose 3 hours on a job an automatic system would do in 30 seconds.
The client decides not to come but does not call because it is awkward. If they had a button on WhatsApp to cancel, they would use it. Without one, they just do not show up.
Put numbers on the pain and see the real gap in your schedule and your cash flow.
Set up as many reminders as you need before each appointment. WhatsApp, email or both. One-tap confirmation.
The client receives the message with two buttons: confirm or cancel. If they cancel, the slot opens up instantly.
Reminders go through Meta’s official API with approved templates. No risk of the number being blocked.
Real features, already shipped. No waitlists, no promises.
Configure how many reminders to send, on which channel and when. The typical setup: 48 h by email, 24 h by WhatsApp, 2 h by WhatsApp. You decide the exact cadence.
The client gets the WhatsApp with two buttons: "Confirm" or "Cancel". Zero friction. If they cancel in time, the slot opens up again.
If the client cancels 24 h before, the slot opens up and becomes visible so the WhatsApp bot and the portal can offer it to someone else. You do not have to touch a thing.
Definition, workflow, pricing, ideal profile and use cases. Everything on a single page.
Automatic appointment reminders are programmable WhatsApp and email messages that Marai sends before each appointment: the client confirms or cancels with one tap, the system releases the slot immediately on a timely cancellation and everything runs through Meta’s official API so the number is never blocked.
Reminders are included from the Starter plan. Free is schedule-only without reminders.
Schedule and portal with no automatic reminders.
WhatsApp and email reminders with a programmable chain.
Reminders + WhatsApp bot + automatic waiting list.
Extended volume for multi-location with full audit trail.
Marai integrates with official platforms and meets European regulation from day one.
No credit card, no installs. Create your account and set up your schedule, services and WhatsApp bot.
Marai is appointment-management software with an AI WhatsApp bot, automated reminders and Stripe payments. Built for Spain and the EU, with native GDPR compliance and 0 % booking commissions.
No limit. The typical setup is 3 (48 h, 24 h and 2 h before), but you can configure as many as you need. Each reminder can go by WhatsApp, email or both.
The slot opens up automatically and reappears in the booking portal and the WhatsApp bot. If you have a waiting list, the people in line get notified.
Yes. Charge a deposit with Stripe at booking and send reminders anyway. If they do not show up, the deposit is already collected. It is the combination that cuts no-shows the most.
No. Reminders use official WhatsApp Business templates and run separately from the conversational bot. Each plan includes a generous monthly volume of reminders.
Yes. Every template is editable: add the client name, service, time, professional and a link to your portal to reschedule. Marai remembers the data for you.
The questions we get every week — answered straight, no fluff.
No. The free plan is permanent and never asks for a card. You can be live in under 5 minutes with just your email and a mobile number.
Around 5 minutes. Import your services, connect your WhatsApp Business number and publish your booking portal. No installs, no training required.
No. We offer a guided migration from Fresha, Booksy, Calendly and spreadsheets. Clients, services and appointment history all carry over.
No. Marai is designed for non-technical staff: a clear interface, human support and onboarding included. Your team gets it on day one.
Yes. EU-hosted servers, AES-256 encryption at rest, processing records ready for the data protection authority, and digital consent for your clients.
Yes. No lock-in, no penalty. One click to cancel and you can export all your data as CSV at any time.
Get started for free today. The AI that books, charges, and retains for you in under 10 minutes.
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