WhatsApp Bot with AI
Marai's WhatsApp assistant is an AI-powered bot that manages appointment bookings in natural language. Your clients write via WhatsApp, the bot checks your calendar in real time and confirms the appointment automatically. Available on Pro (300 AI msgs/year) and Business (1,000 AI msgs/year).
What is Marai's WhatsApp bot? An AI-powered assistant that lets your clients book, confirm and cancel appointments by writing via WhatsApp in natural language. Available 24/7, checks availability in real time. Basic bot included in Starter (€29/month). AI bot available in Pro (€59/month, 300 msgs/year) and Business (€99/month, 1,000 msgs/year). Additional packs from €19.
The client writes
Your client sends a message like "Do you have any slots tomorrow?". No app needed.
The bot checks your calendar
The AI understands the message, checks your real availability and suggests open time slots.
Appointment confirmed instantly
The client picks a time and the bot confirms the booking in seconds. No phone calls.
Automatic reminders
The system sends a reminder 24h before. If they cancel, the slot is freed automatically.
The client writes
Your client sends a message like "Do you have any slots tomorrow?". No app needed.
The bot checks your calendar
The AI understands the message, checks your real availability and suggests open time slots.
Appointment confirmed instantly
The client picks a time and the bot confirms the booking in seconds. No phone calls.
Automatic reminders
The system sends a reminder 24h before. If they cancel, the slot is freed automatically.
The client writes via WhatsApp
Your client sends a message like "I want an appointment on Friday at 5" or simply "do you have availability tomorrow?". No need to download anything or visit any website.
The bot checks your calendar in real time
The AI understands the message in natural language, checks your calendar's real availability and suggests the closest free time slots to what the client requested.
The appointment is confirmed automatically
The client picks a time and the bot confirms the booking in seconds. No human intervention. No calls. No waiting. Works 24 hours a day, 7 days a week.
Automatic reminder before the appointment
The system sends a WhatsApp reminder 24 hours before. The client replies "yes" to confirm or "no" to cancel. If they cancel, the slot is automatically freed.
What makes it different from other chatbots?
Real natural language
It's not a button-based bot. It understands phrases like "do you have availability tomorrow afternoon?" or "I need to change my Friday appointment".
Connected to your calendar
Checks your real availability in real time. Only offers free slots. Never double-books.
No per-message cost
Unlike Fresha (€0.05/msg) or other platforms, WhatsApp messages are included in your Marai plan.
Customizable
Adapt the tone, responses and flow to your business. The bot speaks however you want.
Included messages and additional packs
Each plan includes a number of AI messages per year. If your business needs more, you can purchase additional packs at any time.
Messages included by plan
What each plan gives you
Additional packs
Scale when you need it
Valid for 1 year from purchase.
Additionally, with the Bot Pack (Pro+ add-on) you can enable the AI bot for additional professionals on your team: €12/month on Pro, €22/month on Business.
Frequently asked questions
Do I need a special WhatsApp number?
You use your own WhatsApp Business number. Marai connects through the official WhatsApp Business API, so your clients keep writing to the number they already know.
What happens if the bot doesn't understand a message?
If the bot isn't sure about the client's intent, it notifies you so you can respond. The bot automatically handles clear cases (booking, confirming, canceling) and escalates the rest to you.
Do clients know they're talking to a bot?
The bot responds naturally and personalized with your business name. Many clients don't notice the difference. You can customize the tone and responses from the dashboard.
How much does each WhatsApp message cost?
The Pro plan includes 300 AI messages per year and Business includes 1,000. If you need more, you can purchase additional packs: 500 messages for €19, 2,000 for €59 or 5,000 for €129. Valid for one year.
Does it work outside my business hours?
Yes, the bot operates 24 hours a day, 7 days a week. If a client wants to book at 2 AM, the bot checks your calendar and confirms the appointment automatically. You see it when you open the dashboard in the morning.
Free plan forever. No credit card required.