Leave Fresha without losing appointments
Step-by-step guide to migrating your hair salon, beauty centre or barbershop from Fresha to Marai. Export clients, configure the schedule, connect Stripe and keep active bookings running.
Free plan forever. No credit card required.
Sound familiar?
If you manage appointments, these problems hit you every single week.
Commissions eating margin month after month
Fresha charges a commission on card payments and new bookings. In a high-volume business that means hundreds of euros a month going to London instead of staying in your account.
English-only support on a different time zone
When something breaks, you write in English and the reply lands in UK hours. For a Saturday-afternoon emergency in Seville, the gap shows.
Fear of losing clients and bookings in the move
The idea of moving years of history holds you back. What if I lose the phone numbers? What if the existing bookings disappear? Migrating feels riskier than putting up with the commissions.
How Marai solves it
Real features, already shipped. No waitlists, no promises.
Export your clients from Fresha
Fresha lets you export your client base in CSV from its dashboard. Marai imports the CSV in one click and preserves names, emails, phone numbers and notes. Zero data loss.
Configure your schedule in an afternoon
Professionals, services, hours and prices set up in under 2 hours. We help on a call if you need a hand. The portal and the bot go live the same day.
Keep the bookings already made
Active appointments in Fresha stay put: you do not cancel them. As they go through, you make new bookings in Marai. The transition happens without a day of downtime.
How do you migrate from Fresha to Marai step by step?
- Export the client base from Fresha in CSV format
- Import the CSV into Marai in one click, preserving notes and phone numbers
- Configure professionals, services and hours in one afternoon
- Connect your WhatsApp Business number through Meta’s official API
- Link your existing Stripe account for payments and deposits
- Customise the booking portal with your logo and brand colours
- Take new bookings through Marai while Fresha runs out the active ones
Your business is not on its own
Marai integrates with official platforms and meets European regulation from day one.
- Stripe Built-in online payments
- WhatsApp Business Official Meta API
- Google Calendar OAuth sync
- Microsoft 365 Calendar OAuth
- GDPR · AEPD-ready Native compliance
- AES-256 · EU Encrypted on EU servers
Try it in under 5 minutes
No credit card, no installs. Create your account and set up your schedule, services and WhatsApp bot.
Marai is appointment-management software with an AI WhatsApp bot, automated reminders and Stripe payments. Built for Spain and the EU, with native GDPR compliance and 0 % booking commissions.
Frequently asked questions
Can I import my clients from Fresha?
Yes. Fresha lets you export the client base in CSV from Reports > Clients. Marai imports the file preserving names, emails, phone numbers, sign-up date and notes. The import takes under 5 minutes.
Do I have to cancel the bookings I already have in Fresha?
No. Active bookings on Fresha keep running there until their date. New bookings go into Marai from day 1. The transition is gradual, with no downtime.
Can I keep my WhatsApp number and my Stripe?
Yes. Marai connects to your current WhatsApp Business number through Meta’s API and to your existing Stripe account. You do not have to change number or payment provider.
How long does it take to be operational on Marai?
An afternoon to configure the schedule, services, professionals and portal. One day to connect the WhatsApp bot and Stripe. The client import is instant. Most businesses are operational in 24-48 hours.
How much do I save versus Fresha?
Depends on volume. Marai charges a flat plan (€29-99/month depending on plan) with no per-booking commission. If on Fresha you pay commissions on card payments or new bookings, the saving usually pays the plan within 2 months.
Keep exploring
The most common questions
The questions we get every week — answered straight, no fluff.
Do I need a credit card to start?
No. The free plan is permanent and never asks for a card. You can be live in under 5 minutes with just your email and a mobile number.
How long does setup take?
Around 5 minutes. Import your services, connect your WhatsApp Business number and publish your booking portal. No installs, no training required.
Will I lose my data when migrating?
No. We offer a guided migration from Fresha, Booksy, Calendly and spreadsheets. Clients, services and appointment history all carry over.
Is it hard for my team to use?
No. Marai is designed for non-technical staff: a clear interface, human support and onboarding included. Your team gets it on day one.
Is it GDPR compliant?
Yes. EU-hosted servers, AES-256 encryption at rest, processing records ready for the data protection authority, and digital consent for your clients.
Can I cancel anytime?
Yes. No lock-in, no penalty. One click to cancel and you can export all your data as CSV at any time.
Your business
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