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Booking portal

Your business taking bookings
while you work

While you're closing up for the night, your next appointment is coming in through Instagram. You activate it in five minutes from the Starter plan, paste your link in bio, Google and WhatsApp, and watch the calendar fill itself — your brand, zero commission, your team's real availability to the second.

  • Set up in 5 minutes
  • No credit card
  • Available from Starter
  • 24/7

    Bookings outside business hoursYour calendar never closes. Clients book at 11 PM when you're already home.

  • 30s

    Average time to complete a bookingThe client opens the link, picks a service and a slot, and is confirmed in under half a minute.

  • 0 %

    Commission per bookingUnlike marketplaces, Marai never takes a percentage. Just your fixed monthly plan.

What is an online booking portal?

An online booking portal is a public web page with the business's brand where clients see real-time availability, choose a service, professional and time slot, and confirm the appointment without calling or installing apps. Marai includes it from the Starter plan (€29/month) with a custom URL and Google Calendar synchronization.

The problem without a booking portal

  • You can't pick up the phone while you work

    When you're attending a client, incoming calls stay silent. By the time you call back half an hour later, most have already booked with a competitor or given up.

  • Instagram and WhatsApp fill up with unanswered messages

    Enquiries arrive at 10 PM, on Saturdays, on bank holidays. Every hour you take to reply cuts the probability of that conversation turning into a booking in half.

  • Your bio says "call us" instead of "book now"

    Without a direct link, your Instagram, your WhatsApp Business and your Google Business profile leak conversions. Every intermediate step between interest and booking sheds clients.

What your booking portal does with Marai

Your brand, not a marketplace

You customize the portal with your logo, your business colors and a unique URL (maraiagenda.com/r/your-business). The client books inside your brand, not ours.

Real availability, in real time

The portal reads your calendar live. It only shows slots that are actually free. Zero overlaps, zero double bookings.

Bookings without downloads or accounts

Every step between interest and confirmation loses bookings. The client only enters name and phone — no app, no passwords, no email verification. Less friction means a fuller calendar.

Collect deposits with official Stripe

From the Pro plan you integrate Stripe and configure a 5–30 % deposit or full payment at booking. Marai never touches your money and never charges commission.

Configure it and share it in one afternoon

  1. 01

    You activate the portal on the Starter plan

    Subscribe to the Starter plan (€29/month) and the portal is available in your account. No installs, no developers: enable it from Settings → Booking portal.

  2. 02

    You customize brand, colors and URL

    Upload your logo, pick your main colors and write your portal's public URL (e.g., maraiagenda.com/r/your-business). Changes apply instantly.

  3. 03

    You share the link where you capture clients

    Paste the URL in your Instagram bio, in your WhatsApp Business signature, in your Google Business profile or turn it into a QR code to print at the front desk.

  4. 04

    You take bookings 24/7 with reminders included

    When a client books, the system blocks the slot instantly, sends a 24-hour reminder and, if you enabled deposits, processes the payment with Stripe. You see it in your panel.

The 5 questions that matter

Definition, workflow, pricing, ideal profile and use cases. Everything on a single page.

01Definition

What is Marai's booking portal?

It's the public URL you activate from Settings → Booking portal and share with your clients. It reads the real calendar of your professionals, receives bookings 24 hours a day from any mobile browser, and each booking lands in the client's file inside your panel. Branding, custom URL and the public portal are included from the Starter plan (€29/month).

02How it works

How does the booking portal work?

  1. Subscribe to the Starter plan or higher and activate the portal from the settings panel.
  2. Customize the logo, colors and public URL of your portal.
  3. Share the link on Instagram, WhatsApp Business, Google Business or a physical QR code.
  4. Bookings come in 24/7, the calendar updates instantly and reminders are sent on their own.
03Pricing

How much does the booking portal cost?

Marai never charges commission per booking. Your only cost is the fixed monthly plan fee.

Free
0 /mo

Internal calendar only. No public portal.

Starter
29 /mo

Branded portal with custom URL for 2 professionals.

Pro
59 /mo

Portal with Stripe deposit collection and 5 professionals.

Business
99 /mo

Multi-location portal with custom domain (CNAME) and 15 professionals.

04Ideal profile

Who is the booking portal for?

  • Hair salons and barbershops receiving requests via Instagram and WhatsApp.
  • Dental clinics looking to cut down phone calls at the front desk.
  • Beauty centers with several professionals and different schedules.
  • Physiotherapists and private practices that need to collect deposits up front.
  • Yoga, pilates and training studios with limited capacity per session.
  • Any business losing bookings because nobody answers the phone.
05When to use it

When should you activate the booking portal?

  • When your Instagram already has followers and you need to turn them into real appointments.
  • When many calls come in outside your hours and you can't cover them.
  • When no-shows are costing you money and you need to take a deposit at booking.
  • When you want a professional brand without paying a developer.
Real proof, not marketing

Your business is not on its own

Marai integrates with official platforms and meets European regulation from day one.

  • Stripe Built-in online payments
  • WhatsApp Business Official Meta API
  • Google Calendar OAuth sync
  • Microsoft 365 Calendar OAuth
  • GDPR · AEPD-ready Native compliance
  • AES-256 · EU Encrypted on EU servers

Frequently asked questions about the booking portal

Which plan unlocks the booking portal?

The public portal with your brand is included from the Starter plan (€29/month). The Free plan lets you use the internal calendar in the panel, but does not generate a shareable public URL.

Can I customize the portal with my logo and colors?

Yes. From the Starter plan you upload your logo and pick your main colors. On Pro and Business you can also customize typography, the header image and the portal copy.

What URL will my portal have?

By default, a URL like "maraiagenda.com/r/your-business" with the slug you choose. From the Business plan you can point your own domain (e.g., "bookings.your-business.com") via CNAME.

Does the portal work on mobile?

Yes, it's designed mobile-first. Over 80 % of bookings come from mobile, so the portal is optimized for that experience: large type, 44-pixel minimum tap targets and short forms.

Do my clients need to create an account to book?

No. The client enters name, phone and email, picks a service and time slot, and the booking is confirmed. No downloads, no passwords, no friction.

Can I take a deposit at booking?

Yes. From the Pro plan (€59/month) you integrate official Stripe and configure a 5–30 % deposit or full payment at booking. Marai applies no commission on your charges.

How many professionals can I add to the portal?

Starter allows 2 professionals, Pro up to 5 and Business up to 15. Each professional has their own schedule and the services they offer on the portal.

How do I know which client booked and when?

Every booking lands in your Marai panel with name, phone, service, professional and time. You get notified by email and, optionally, by WhatsApp. Everything is stored in the client's file.

Can I pause the portal temporarily (holidays)?

Yes. From Settings → Portal you pause it in one click. Visitors see a configurable message (e.g., "We're back on Monday the 7th"). When you return, you reactivate it in one click and the link stays the same.

What is Marai?

Marai is appointment-management software with an AI WhatsApp bot, automated reminders and Stripe payments. Built for Spain and the EU, with native GDPR compliance and 0 % booking commissions.

Before you start

The most common questions

The questions we get every week — answered straight, no fluff.

Do I need a credit card to start?

No. The free plan is permanent and never asks for a card. You can be live in under 5 minutes with just your email and a mobile number.

How long does setup take?

Around 5 minutes. Import your services, connect your WhatsApp Business number and publish your booking portal. No installs, no training required.

Will I lose my data when migrating?

No. We offer a guided migration from Fresha, Booksy, Calendly and spreadsheets. Clients, services and appointment history all carry over.

Is it hard for my team to use?

No. Marai is designed for non-technical staff: a clear interface, human support and onboarding included. Your team gets it on day one.

Is it GDPR compliant?

Yes. EU-hosted servers, AES-256 encryption at rest, processing records ready for the data protection authority, and digital consent for your clients.

Can I cancel anytime?

Yes. No lock-in, no penalty. One click to cancel and you can export all your data as CSV at any time.

Ready to activate your booking portal?

Create your free account to explore the panel, then activate the Starter plan (€29/month) and generate your portal in 5 minutes. Share the link on Instagram, WhatsApp Business and Google Business from day one.

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