Switch on upfront charging with Stripe on the services you choose. The client pays when booking on WhatsApp or on the portal. If they do not show up, the deposit is already collected.
Free plan forever. No credit card required.
If you manage appointments, these problems hit you every single week.
A laser session, a full colour or a facial blocks a room for 60-90 minutes. If the client does not show up, you lose the day and there is no way to fill the gap.
When you say "send me €30 by bank transfer", the client thinks twice. You lose the booking over two minutes of friction.
You take cash or a quick transfer and forget to log it. At month-end you are €200 short and you have no idea where it came from or if it ever landed.
Put numbers on the pain and see the real gap in your schedule and your cash flow.
What you charge the client lands in your account in full: only the Stripe fee is deducted (check their rates).
Free Stripe account on stripe.com, IBAN and verification. Marai connects and the payouts hit your bank.
Decide full refund, partial or no refund based on notice. The client sees the policy before paying.
Real features, already shipped. No waitlists, no promises.
Connect your Stripe account in 5 minutes. The client pays by card at booking. Stripe charges its own fee (check their rates) and Marai does not add a per-booking commission.
You decide which services charge a deposit and how much. A quick cut with no deposit, a 90-minute treatment with €30 upfront, a special event with the full price upfront.
The client sees your policy before paying: full refund with 24 h notice, partial the same day, no refund on no-shows. Zero arguments later.
A deposit or upfront payment on a booking is an amount the client pays by card when confirming the appointment: it is processed through a gateway like Stripe, deducted from the final price if the client shows up, and held partially or in full when there is a late cancellation or a no-show.
Definition, workflow, pricing, ideal profile and use cases. Everything on a single page.
Charging a deposit upfront on an appointment means asking the client for an amount by card at booking: the money is processed through Stripe, deducted from the total if the client shows up, held partially or in full if they cancel late, and it removes no-shows on long services with zero friction for the client.
Marai does not charge a per-booking commission. Only the Stripe fee applies (check their rates).
Basic schedule without online payments.
Online payments with Stripe and deposit per service.
Online payments + WhatsApp bot with payment link.
Multi-location online payments with audit trail and refunds.
Marai integrates with official platforms and meets European regulation from day one.
No credit card, no installs. Create your account and set up your schedule, services and WhatsApp bot.
Marai is appointment-management software with an AI WhatsApp bot, automated reminders and Stripe payments. Built for Spain and the EU, with native GDPR compliance and 0 % booking commissions.
A verified Stripe account (free) and your IBAN. Verification takes a few minutes on stripe.com. Marai connects to your account and payouts land in your bank.
Stripe applies its own rate (check the latest table on stripe.com/pricing). Marai does not add a per-booking commission: what you charge lands in your account minus the Stripe fee.
Both. Per service you set 0 %, a flat amount, a percentage of the price or 100 %. Many clinics charge 100 % upfront for premium treatments.
Yes. When booking on WhatsApp, the bot sends a Stripe payment link. The client pays by card from their phone in the same chat. No external apps.
Yes. Configure the policy once (for example, full refund with more than 24 h notice) and Marai applies the refunds automatically through Stripe.
The questions we get every week — answered straight, no fluff.
No. The free plan is permanent and never asks for a card. You can be live in under 5 minutes with just your email and a mobile number.
Around 5 minutes. Import your services, connect your WhatsApp Business number and publish your booking portal. No installs, no training required.
No. We offer a guided migration from Fresha, Booksy, Calendly and spreadsheets. Clients, services and appointment history all carry over.
No. Marai is designed for non-technical staff: a clear interface, human support and onboarding included. Your team gets it on day one.
Yes. EU-hosted servers, AES-256 encryption at rest, processing records ready for the data protection authority, and digital consent for your clients.
Yes. No lock-in, no penalty. One click to cancel and you can export all your data as CSV at any time.
Get started for free today. The AI that books, charges, and retains for you in under 10 minutes.
Get started free now
