Your patients show up to the check-up
Automatic WhatsApp and email reminders before every appointment. The patient confirms or cancels in one tap and your chair stops sitting empty.
Free plan forever. No credit card required.
Sound familiar?
If you manage appointments, these problems hit you every single week.
Patients who miss the six-monthly check-up
The check-up is booked six months ahead. The patient forgets and does not show up. The chair sits empty for 30 minutes, the dentist idle, the day off-balance.
Confirming patient by patient by hand
Reception spends the morning ringing 20 patients to confirm tomorrow’s appointments. Half do not pick up. The other half confirm and then do not turn up.
Health data on personal WhatsApp
Reception staff receive reports and X-rays on personal WhatsApp. No audit trail, no GDPR, real risk of fines and lost data.
How Marai solves it
Real features, already shipped. No waitlists, no promises.
Schedulable reminder chain
Configure reminders 7 days, 48 hours, 24 hours and 2 hours before. WhatsApp and email. The patient confirms or cancels right from the message. If they cancel, the slot opens up.
CRM with patient record
Full history: past appointments, dentist notes, allergies, pending treatments. Role-based access, all on European servers with AES-256 encryption.
Native GDPR compliance
Servers in the European Union, consent management, right to be forgotten and data export. The clinic does not need extra checklists for health data.
Which moments should a reminder system for a dental clinic cover?
- At 7 days: early warning to reshape the schedule with room to manoeuvre
- At 48 hours: official confirmation with one tap
- At 24 hours: final reminder by WhatsApp and email
- At 2 hours: last-minute reminder with the clinic location
- After the appointment: follow-up message or post-op instructions
- At 6 months: check-up reminder to bring the patient back
Your business is not on its own
Marai integrates with official platforms and meets European regulation from day one.
- Stripe Built-in online payments
- WhatsApp Business Official Meta API
- Google Calendar OAuth sync
- Microsoft 365 Calendar OAuth
- GDPR · AEPD-ready Native compliance
- AES-256 · EU Encrypted on EU servers
Try it in under 5 minutes
No credit card, no installs. Create your account and set up your schedule, services and WhatsApp bot.
Marai is appointment-management software with an AI WhatsApp bot, automated reminders and Stripe payments. Built for Spain and the EU, with native GDPR compliance and 0 % booking commissions.
Frequently asked questions
Does Marai comply with GDPR for health data?
Yes. Marai stores all data on servers in the European Union, encrypts at rest with AES-256 and applies GDPR natively. Includes consent management, right to be forgotten and data export.
How many reminders can I set before an appointment?
As many as you want. The typical setup is 7 days, 48 hours, 24 hours and 2 hours before. Each reminder can go by WhatsApp, email or both. The patient confirms with one tap.
Can I create pre-appointment health forms?
Yes. You can create custom intake forms (history, allergies, medication) that the patient fills in before the appointment. They are linked to the patient record and signed digitally.
How do I keep clinical data off staff WhatsApp?
Marai centralises messaging in a platform with role-based controls. Staff get system notifications, not personal WhatsApp messages. Full audit trail of who accesses each record.
Keep exploring
The most common questions
The questions we get every week — answered straight, no fluff.
Do I need a credit card to start?
No. The free plan is permanent and never asks for a card. You can be live in under 5 minutes with just your email and a mobile number.
How long does setup take?
Around 5 minutes. Import your services, connect your WhatsApp Business number and publish your booking portal. No installs, no training required.
Will I lose my data when migrating?
No. We offer a guided migration from Fresha, Booksy, Calendly and spreadsheets. Clients, services and appointment history all carry over.
Is it hard for my team to use?
No. Marai is designed for non-technical staff: a clear interface, human support and onboarding included. Your team gets it on day one.
Is it GDPR compliant?
Yes. EU-hosted servers, AES-256 encryption at rest, processing records ready for the data protection authority, and digital consent for your clients.
Can I cancel anytime?
Yes. No lock-in, no penalty. One click to cancel and you can export all your data as CSV at any time.
Your business
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