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Booking portal

Bookings while you sleep

Your own public booking page with your services, professionals and prices. The client books in under 30 seconds, 24/7, with no downloads and no forced sign-up.

Free plan forever. No credit card required.

Sound familiar?

If you manage appointments, these problems hit you every single week.

Bookings lost at 2 a.m.

At 2 a.m. someone sees your Instagram, wants an appointment and cannot book. By morning they have already gone elsewhere. Every night you lose bookings you never knew existed.

Your schedule in a notebook behind the counter

Only you can see the free slots. If you are cutting, the client waits. If you are out, the walk-in leaves. The notebook cannot be consulted from outside.

Platforms charging 5-15 % per booking

You sign up to a platform with a built-in portal and they take a percentage on every appointment. By month-end you pay €200-400 in commissions for something you could have for free.

What is at stake

Put numbers on the pain and see the real gap in your schedule and your cash flow.

  • 24/7
    Your portal never closes

    Your own page with your services and professionals. Takes bookings while you sleep, no downloads for the client.

  • 0 %
    Marai commission per booking

    Flat subscription vs commissions. On 100 appointments/month at €50, 5 % commission is €250 you stop paying.

  • Free plan
    Forever, no credit card

    Start free with one professional and up to 50 appointments/month. Real free plan, not a 14-day demo.

What does a booking portal need to accept appointments 24/7?

  • Public URL with your brand, accessible without downloading anything
  • Service catalogue with duration, price and assigned professional
  • Real-time availability connected to your schedule
  • Minimal client-data collection with GDPR consent
  • Optional card deposit charging through Stripe
  • Automatic confirmation by WhatsApp and email
  • Programmable reminders up to the day of the appointment
The 5 questions that matter

Definition, workflow, pricing, ideal profile and use cases. Everything on a single page.

01Definition

What is a 24/7 online booking portal?

A 24/7 online booking portal is a public page with your brand, connected to your schedule in real time, where clients pick a service, a professional and a slot 24 hours a day: bookings without downloads or forced sign-up, automatic confirmation and optional deposit charging through Stripe in the same flow.

02How it works

How does the booking portal work in Marai?

  1. You pick a custom URL (free subdomain or your own domain on higher plans).
  2. You upload your logo, brand colours and the welcome text clients will see.
  3. You connect services, professionals and hours — availability is computed in real time.
  4. You share the link on Instagram, Google Maps, your Google Business profile and email signature.
  5. You receive the booking with automatic WhatsApp and email confirmation to the client.
03Pricing

How much does a 24/7 booking portal cost?

The portal is included on every plan, starting from Free. No per-booking commission.

Free
0 /mo

1 professional, 50 appointments/month and a personalised subdomain.

Starter
29 /mo

Up to 2 professionals, reminders and Stripe payments.

Pro
59 /mo

Up to 5 professionals, WhatsApp bot and custom domain.

Business
99 /mo

Up to 15 professionals and 5 locations with per-location domain.

04Ideal profile

Who is a 24/7 booking portal for?

  • Businesses receiving Instagram or Google traffic at hours they are closed.
  • Salons, clinics and centres losing clients on Sundays and at night.
  • Businesses paying 5-15 % commission to marketplace-style platforms and wanting out.
  • Small teams where the person who answers is also treating or cutting all day.
05When to use it

When should you switch on a 24/7 booking portal?

  • When someone sees your Instagram at 11 p.m., wants an appointment and finds nowhere to book.
  • When you are paying per-booking commission on another platform and it is eating your margin.
  • When your schedule can only be consulted from the notebook behind the counter.
Real proof, not marketing

Your business is not on its own

Marai integrates with official platforms and meets European regulation from day one.

  • Stripe Built-in online payments
  • WhatsApp Business Official Meta API
  • Google Calendar OAuth sync
  • Microsoft 365 Calendar OAuth
  • GDPR · AEPD-ready Native compliance
  • AES-256 · EU Encrypted on EU servers
What is Marai?

Marai is appointment-management software with an AI WhatsApp bot, automated reminders and Stripe payments. Built for Spain and the EU, with native GDPR compliance and 0 % booking commissions.

Frequently asked questions

Can I customise the portal with my brand?

Yes. Add your logo, your colours and your welcome text. You can use a Marai subdomain (free on every plan) or your own domain (higher plans).

Does the portal update by itself when I create a manual appointment?

Yes. Availability is computed in real time from your schedule. If you add an appointment, that slot disappears from the portal instantly. If you cancel it, the slot reappears.

Do my clients need to create an account to book?

Not required. They can book as guests with just name, email and phone. If they are returning clients, the portal remembers their details for a faster booking.

What does Marai charge per booking?

Zero. Marai is flat-rate SaaS. You pay the monthly plan and book as many appointments as you want with no per-booking commission. The only extra cost is Stripe if you switch on payments.

Can I limit bookings to existing clients?

Yes. For sensitive services (first consultation, medical assessment) you can require the client to be authenticated or ask for manual approval before confirmation.

Before you start

The most common questions

The questions we get every week — answered straight, no fluff.

Do I need a credit card to start?

No. The free plan is permanent and never asks for a card. You can be live in under 5 minutes with just your email and a mobile number.

How long does setup take?

Around 5 minutes. Import your services, connect your WhatsApp Business number and publish your booking portal. No installs, no training required.

Will I lose my data when migrating?

No. We offer a guided migration from Fresha, Booksy, Calendly and spreadsheets. Clients, services and appointment history all carry over.

Is it hard for my team to use?

No. Marai is designed for non-technical staff: a clear interface, human support and onboarding included. Your team gets it on day one.

Is it GDPR compliant?

Yes. EU-hosted servers, AES-256 encryption at rest, processing records ready for the data protection authority, and digital consent for your clients.

Can I cancel anytime?

Yes. No lock-in, no penalty. One click to cancel and you can export all your data as CSV at any time.

Next step

No credit card. Guided setup in under 5 minutes.

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Your business on autopilot.

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